At Tehreek-e-Bano, we want you to love what you wear. If something isn’t quite right, we’re here to help! Please read our Return & Exchange Policy carefully before making a purchase.
1. Eligibility for Returns & Exchanges
- The item is damaged or defective upon delivery
- You received the wrong item
- The item does not match the description on our website
Requests must be made within 7 days of receiving your order.
2. Non-Returnable Items
- Sale or discounted items
- Items that have been worn, washed, or altered
- Items without original tags and packaging
- Custom or made-to-order products
3. How to Initiate a Return or Exchange
To request a return or exchange, please:
- Email us at cctehreekebano@gmail.com with your order number and reason for return
- Include clear photos if the item is damaged or incorrect
- Our team will review your request and respond within 2–3 business days
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable courier service to avoid lost shipments
5. Refunds & Processing Time
Refunds are processed only for approved return cases and will be issued to the original payment method.
Please allow 7–10 business days after we receive the returned item for the refund to reflect.